Convenient, Personalized, and Quality Care at Your Fingertips
MCNY’s telehealth platform connects you with experienced providers for timely, secure virtual consultations and personalized care. While membership is preferred for superior access to our comprehensive benefits, nonmembers also have access to our virtual telehealth platform, offering prompt, focused, exclusive, and compassionate care.
Why Patients Love Our Telehealth
After-Hours Accessibility
Access our services beyond traditional office hours, providing you with the flexibility and convenience needed in today’s fast-paced world.
AI Medical Integration
Experience advanced monitoring and evidence-based medical care through cutting-edge AI technologies, ensuring superior medical management and patient experience.
Holistic Approach
We focus on treating the whole person, not just the symptoms, by considering all aspects of your health and well-being in our care plans.
Detailed Medical Assessment
Our experienced providers offer expert medical assessments, diagnoses, and treatment plans for both acute and chronic care needs. This includes prescriptions and/or labs or diagnostics to ensure your healthcare needs are met and to maintain optimal health.
Informed Decision-Making
Our platform offers second opinions and provides the necessary resources and expert advice to help you navigate complex medical decisions with confidence.
Individualized Attention
Our team is dedicated to understanding your unique health needs and preferences. Every interaction is tailored to provide compassionate and effective care, with providers committed to offering empathetic and respectful service, fostering a supportive environment where you feel heard and valued.
Revolutionizing Your Healthcare Experience with Convenient Virtual Consults
Healthcare can often feel impersonal and difficult to navigate. Traditional health centers and urgent care facilities may offer convenient access but often leave patients with retail-like, ambiguous management plans that lead to confusion. Seeking a second opinion or expert advice traditionally involves waiting weeks for an appointment, which can be frustrating and delay necessary care.
MCNY’s Telehealth redefines your healthcare experience by offering fast, convenient access to experienced and qualified medical professionals through virtual consults, available to both members and non-members. Our service ensures that you receive clear, expert guidance from assessment to diagnosis, eliminating the uncertainty often associated with traditional care visits.
For those who value personalized and exclusive seamless care, we provide an updated and modernized approach to ensure that your healthcare needs are met efficiently and effectively, making quality care accessible to everyone.
How Our Telemedicine Works
Our telemedicine service is available to both members and non-members, with exclusive personalized benefits for members. Here’s how it works:
Choose Your Service
Select either a secure telehealth Virtual consult with convenience or a Home visit which are available on a limited basis.
Schedule an Appointment
Book directly through our online platform or contact our office for assistance.
Meet with a Provider
Connect with an experienced medical provider via our HIPAA-compliant platform or at your home.
Receive Convenience and exclusive care
Experience a caring and forward-thinking approach to your healthcare, with treatment recommendations, prescriptions, and expert guidance tailored to you. Members enjoy additional personalized benefits.
What You Can Expect
Secure Telehealth Consultations
Our HIPAA-compliant platform ensures your virtual appointments are private, protected, and professionally conducted from anywhere you are. This guarantees that your health information remains confidential and secure.
Experienced Providers
Receive personalized care from our team of highly experienced and dedicated medical providers, with over 20 years of combined experience in internal and emergency medicine. Our providers are adept at managing a wide range of health conditions virtually.
Condition Navigation
Get expert diagnosis and guidance for managing chronic conditions. Our team provides comprehensive management plans tailored to your specific health needs.
Lab and Imaging Review
Receive professional reviews and recommendations for lab results and imaging studies to ensure comprehensive understanding and next steps. Our providers explain results in detail and discuss potential treatment options.
Second Opinion
Access expert second opinions along with educational guidance to make informed health choices. This service is invaluable for complex medical decisions or when considering treatment options.
Medical Health Assessment and Treatment
Access convenient virtual telehealth evaluations for acute illnesses, including nasal and sinus congestion, sore throat, ear pain, cough, urinary tract symptoms, upper respiratory infections, GI upset, skin rashes, flu, common cold, bacterial infections, and seasonal allergies. Our providers offer prompt assessments and prescribe necessary treatments, ensuring effective care and recovery support.
Medication Refills
Quick and easy medication refills to maintain your treatment regimen without interruption. Our system ensures you never run out of essential medications.
Medical Weight Management
Engage in comprehensive medical weight management programs, including optional medication support, to achieve and maintain your health goals. Our programs are designed to support sustainable lifestyle changes.
Smoking Cessation Counseling
Receive personalized counseling to support your journey toward smoking cessation, promoting a healthier lifestyle. Our counselors provide strategies and support to help you quit smoking successfully.
Obstructive Sleep Apnea Evaluation
Convenient evaluations for obstructive sleep apnea with access to home sleep studies, providing insights and recommendations for effective management and treatment options. Our team helps you understand your condition and explore treatment pathways.
A Flexible Model That Works For You
Transparent pricing. Expert care when you need it.
Telehealth consults
$150/consult
Get prompt, personalized care from experienced providers, without leaving your home.
What’s Included:
- Private consultation via secure HIPAA-compliant platform
- Treatment for acute or chronic conditions
- Personalized care recommendations
- Prescriptions and follow-ups when needed
In-Home Visit
From $500/consult
Enjoy premium medical care in the comfort of your home, ideal for more thorough valuations.
What’s Included:
- Full physical exam conducted by a licensed provider
- Personalized treatment planning and recommendations
- Option to follow up via secure telehealth platform
- Privacy, discretion, and convenience
What Our Patients Say About Us
“Prompt and reliable”
Consultations are quick, thorough, and always professional. It’s my go-to solution for urgent healthcare needs.
James K.
Financial Analyst
“A true lifesaver”
I needed fast medical advice and MCNY delivered clear guidance, expert care, and total convenience from home.
Sarah L.
Satisfied Patient
“Healthcare, redefined”
Fast, professional telehealth from anywhere. MCNY makes high-quality care fit my demanding schedule perfectly.
Emily S.
Happy Patient
Frequently Asked Questions
How do I schedule an appointment?
Appointments can be self-scheduled through the “Book a Virtual Consult” tab, which is accessible via our website’s navigation bar and throughout the site. For home visits, please call our office to check availability.
Can I use MCNY virtual consult services without a membership?
Yes, you can use our virtual consult services without a membership. We offer a pay-per-service virtual telehealth option, allowing you to access top-tier medical expertise on a case-by-case basis without the need for a membership.
What is Medical Concierge NY (MCNY)?
Medical Concierge NY (MCNY) is a premium healthcare service that provides personalized, membership-based concierge care, along with a pay-per-service virtual platform. We focus on delivering high-quality, individualized medical care with an emphasis on privacy, exclusivity, and convenience.
What does the Medical Concierge NY (MCNY) concierge membership include?
Our concierge membership includes personalized care and direct communication with providers, featuring a whitelisted number for immediate contact to avoid delays. Members enjoy priority scheduling, unlimited virtual consultations, comprehensive preventive oversight, seamless care coordination, medication management, specialist referrals, and travel health support. We also offer family package discounts and premium add-ons, such as in-person visits and advanced weight management programs.
What are the costs associated with MCNY services?
The primary membership fee is $10,000 annually, with discounts available for family members. Virtual consultations are $50 per session, but this fee is waived for members in good standing. Our pay-per-service telehealth option is $150 per session, and in-person home visits are $500 per consult.
When is the payment collected for concierge membership and pay-for-service telehealth?
For concierge membership, payment is typically structured as an annual or monthly fee, based on the member’s preference. For pay-for-service telehealth, payment is required at the time of each consultation. However, for members in good standing, virtual consultation fees are generally waived.
How do I pay for a virtual health consult if I am not a member?
After scheduling a pay-for-service virtual health consult as a non-member, you will receive a text or email with payment instructions to ensure that the payment is processed before your consultation begins.
What types of payment methods do you accept for services?
We currently accept payments via credit cards and debit cards.
Do you offer automatic payment installments for annual membership dues?
Yes, we offer the option to have membership dues billed either upfront or in quarterly installments, based on your preference.
Do you typically keep credit card information on file?
Yes, credit card information is securely stored in our EMR system, with each transaction processed securely and in compliance with business and security standards.
Are your services covered by insurance?
We operate on a self-pay basis, which allows us to provide exclusive and attentive care. We recommend maintaining a health insurance plan to cover any external services or charges, such as laboratory and diagnostic tests.
Are virtual consults unlimited for members?
Yes, we offer an unlimited number of sessions as a promotional benefit within the membership agreement. The Virtual telehealth fee is deferred for members in good standing and will only be applied in cases of use beyond the standard and expected utilization of our concierge membership benefits.
What technology does MCNY use to enhance patient care?
We utilize advanced diagnostics, FDA-approved smart portable devices, AI-driven symptom checkers, and wearable integration for monitoring activity and sleep quality, all securely synchronized with your medical records.
How does MCNY ensure privacy and security in its services?
We operate on a HIPAA-compliant platform, ensuring privacy and personalized attention. Our secure communication channels and exclusive member-only provider contact numbers guarantee convenient and uninterrupted service.
What is the difference between pay-for-service virtual consults and our concierge membership program?
The pay-for-service virtual consult provides individual, on-demand consultations focusing on immediate needs. In contrast, the concierge membership program offers a comprehensive healthcare experience with unlimited virtual consultations, preventive oversight, and additional services like travel health support. Members also receive a whitelisted number for direct communication, allowing them to bypass conventional online booking or phone call communication.
What makes MCNY different from traditional healthcare services?
Our concierge and telehealth services stand out from others by offering a unique blend of personalized care and advanced technology. We prioritize quality over quantity, ensuring each patient receives individualized attention and compassionate care. Our services provide direct access to experienced providers, allowing for seamless communication and timely medical advice. With a focus on proactive and preventive care, we maintain smaller patient panels to ensure dedicated provider attention. Our telehealth platform is designed for convenience and efficiency, enabling patients to access top-tier healthcare from the comfort of their homes.
Need Fast, Expert Medical Advice?
Need Fast, Expert Medical Advice?
Book secure, same-day virtual consultations with experienced providers. No membership required. Care that’s just a click away, wherever you are.
Our Certifications and Affiliations
