Effective Date: 07/01/2025

This Notice of Privacy Practices outlines how Medical Concierge NY (MCNY) may use and disclose your protected health information (PHI) for treatment, payment, healthcare operations, and other purposes permitted or required by law. It also describes your rights to access and control your PHI. PHI includes any information about you that can identify you and relates to your health or healthcare services.

Our Responsibilities:

We are required to abide by the terms of this Notice of Privacy Practices and may update it as necessary. The revised notice will apply to all PHI we maintain. You can request a copy of the updated notice via our website, by calling our office, or during your next appointment.

Uses and Disclosures of PHI:

• Treatment: We use and disclose your PHI to provide, coordinate, or manage your healthcare. This includes sharing information with other healthcare providers involved in your care, such as specialists or home health agencies.
• Payment: Your PHI is used and disclosed to obtain payment for healthcare services.
• Healthcare Operations: We use your PHI to support our business activities, such as quality assessments, employee reviews, and training. We may share your PHI with third-party business associates who perform services for us, ensuring they protect your information.
• Other Uses: We may use your PHI to inform you about treatment alternatives or health-related benefits. You can opt out of receiving these communications by contacting our Privacy Officer.

 

Permitted and Required Uses and Disclosures Without Authorization:

• Legal Requirements: We may disclose your PHI as required by law, including for public health activities, communicable disease reporting, health oversight, and abuse or neglect reporting.
• FDA and Legal Proceedings: We may disclose PHI to the FDA for product safety and to comply with legal proceedings.
• Law Enforcement and National Security: PHI may be disclosed for law enforcement purposes, military activities, and national security.
• Workers’ Compensation and Inmates: We may disclose PHI to comply with workers’ compensation laws and for inmates’ healthcare.

 

Uses and Disclosures Requiring Authorization:

Other uses and disclosures of your PHI will only be made with your written authorization, which you can revoke at any time.

Your Rights:

• Inspect and Copy: You have the right to inspect and obtain a copy of your PHI, with certain exceptions. A reasonable fee may apply.
• Request Restrictions: You can request restrictions on the use or disclosure of your PHI. While we are not required to agree, we will comply if we do.
• Confidential Communications: You can request to receive communications by alternative means or at alternative locations.
• Amendments: You may request an amendment to your PHI. If denied, you can file a statement of disagreement.
• Accounting of Disclosures: You have the right to receive an accounting of certain disclosures of your PHI.
• Paper Copy: You can request a paper copy of this notice at any time.

 

Complaints:

If you believe your privacy rights have been violated, you can file a complaint with us or the Secretary of Health and Human Services. We will not retaliate against you for filing a complaint. For questions or concerns, please contact our Privacy Officer using our Contact US page on our website.